Reference

Privacy Policy for Your cinta89 Account

Your account profile, QRIS wallet trail, device checks and lobby visits sit inside one privacy flow before you open your account.

Account data scopeDANA wallet contextOVO and GoPay recordsQRIS privacy handling
cinta89 Privacy Policy for Your cinta89 Account
CONTACT PATHS

Privacy Help Through Real Contact Paths

Fast privacy help matters when your phone number changes, a QRIS record looks unfamiliar or you want a copy of your account data.

Live chat privacy queue Open live chat from 09:00 to 23:00 WIB and choose Privacy Request before typing…
WhatsApp account check Message our WhatsApp channel from the contact page when you cannot access the account…
Email record request Send privacy requests to [email protected] with your account email and the change you want.
CONTROL CENTER

Data Controls Across Wallet and Lobby

Your privacy controls start inside the account area, not in a hidden form. From Profile, you can update contact data; from Wallet, you can compare DANA, OVO, GoPay and QRIS references; from…

Account profile edits

Use Profile > Personal Data to change your email, phone number or display name. Some fields may need chat confirmation when they affect wallet matching, password resets or privacy requests tied to earlier account records.

Cookie choices

We use cookies to keep you signed in, remember device checks and measure page errors. You can clear them in your browser, but the next visit may ask for login confirmation again.

Wallet record handling

Wallet records connect your account with DANA, OVO, GoPay or QRIS activity. We use payment references to confirm requests, handle disputes and check unusual wallet behavior before changing sensitive account data.

Device security trail

Security > Active Devices shows recent device sessions linked to your account. If a phone or browser looks unfamiliar, contact us before changing your password so we can preserve the event trail.

Retention choices

We keep account and wallet records only as long as needed for operations, legal duties, disputes and safety checks. When deletion is possible, we remove or separate data from your live account flow.

Privacy request checks

Before we export, change or delete data, we match your account email, phone ending and recent wallet reference. This step protects your privacy when another person knows part of your login data.

Privacy Policy Questions You Ask

These answers focus on the data we handle when you open an account, enter the lobby, use a wallet rail or contact support. They are written for Indonesia access, and they do not replace local legal advice. If your question affects access or eligibility, local law decides what is available.

We ask for data needed to create and protect your account, such as name, phone number, email, password and device signals. Wallet records may include DANA, OVO, GoPay or QRIS references linked to your account.

Payment references help us match wallet activity to your account, confirm requests and investigate unclear records. We do not need your full wallet app history, and you should not send unrelated screenshots to support.

Email [email protected] from your account email or open live chat from 09:00 to 23:00 WIB. We will ask for identity matching before sending any account data back to you.

Yes. Start in Profile > Personal Data, then contact support if the field is locked. We may confirm your phone ending, account email and recent wallet reference before applying the change.

Cookies can remember your session, device checks and page performance. They may show that you opened Live Dealer Lobby, Crash Games or Dota 2, but we use that data for account operation and safety checks.

We keep records for the time needed to operate your account, answer disputes, meet legal duties and check unusual activity. Where deletion is allowed, we remove or separate data from the active account.

Use live chat, WhatsApp from the contact page or [email protected]. Tell us what happened, when it happened and which device or payment rail was involved, without sending unrelated personal data.